Client Care — Dedicated to Excellence

At Veluxer , our clients are at the heart of everything we do.
From your first visit to the moment your order arrives, our Client Care Team ensures an effortless and elevated shopping experience.

We provide personalized assistance with:

  • Product inquiries and size guidance

  • Order tracking and delivery support

  • Returns and exchanges

  • Exclusive pre-launch access for members

Our mission is to deliver service worthy of the modern gentleman — discreet, efficient, and attentive to every detail.

📩 Email: help@veluxer.com
📞 Phone: +55 81 99606-8010
🕒 Availability: Monday to Friday 8:00 AM – 6:00 PM (GMT)